Make the Phone Pay
Sales are contingent upon the attitude of the salesman - not the attitude of the prospect. - W. Clement Stone There are four basic strategies on which your phone success depends - Have a reason for calling. Have something to discuss that motivates the person at the other end to want to listen. Be prepared to respond. Be mentally and physically "ready to strike." Follow a prepared script. Know what you are going to say and how you are going to say it. Your early words are critical to your success. Be brief and convey a certain sense of urgency. This you do by speaking a bit faster and louder than normal. Here are 12 proven ways to develop your phone effectiveness. Review these often: Maintain a positive attitude about using the phone. Choose a private place to make your calls. Organize your calls. Seek some common ground with the person at the other end of the line. Build and use a script. Introduce yourself, your company and state the purpose of your call immediately...